#724: Claire Hughes Johnson, Building Stripe from 160 to 6,000+ Employees — How to Take Radical Ownership of Your Life and Career

Claire Hughes Johnson currently serves as a corporate officer and advisor for Stripe, a global technology company that builds economic infrastructure for the Internet. Claire previously served as Stripe’s chief operating officer from 2014 to 2021, helping grow the company from fewer than 200 employees to more than 6,000. Her book is Scaling People: Tactics for Management and Company Building. Please enjoy!Timestamps for this episode are available below. Resources from this episode: https://tim.blog/2024/02/27/claire-hughes-johnson/Sponsors:AG1 all-in-one nutritional supplement: https://drinkag1.com/tim (1-year supply of Vitamin D (and 5 free AG1 travel packs) with your first subscription purchase.)LinkedIn Ads marketing platform with 1B+ users: https://linkedin.com/TFS (free $100 LinkedIn ad credit for your first campaign)Momentous high-quality supplements: https://livemomentous.com/tim (code TIM for 20% off)Timestamps:[07:51] Say the thing you think you cannot say.[13:24] Detoxifying your left-hand column.[19:59] Victim versus player.[29:49] Recommended reading.[36:53] The case for reading fiction.[44:18] Crafting a working-with-me document.[52:07] Make the implicit explicit.[57:29] An Irish Goodbye.[58:34] Email policies.[1:03:58] Renegotiating the terms of expectations.[01:06:05] Listening for the quiet no.[01:08:27] Money versus time.[01:10:14] Good rules can be liberating.[01:12:59] Leadership and disappointment.[01:17:59] Renegotiating past disappointment.[01:37:05] Asking a question versus stating an opinion.[01:40:58] Training wheels for a “no.”[01:42:26] Time, talent, treasure, and testimony.[01:46:37] Spotting bad apples while hiring.[01:48:37] If you’re not self-aware, how would you know?[01:51:08] Work style assessments for self-awareness building.[01:58:38] Paragons of no.[02:00:51] No more boards.[02:04:58] Pushers and pullers.[02:11:50] Parting thoughts.*Resources from this episode: https://tim.blog/2024/02/13/william-ury/For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim’s email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.